ATHARI ALHOSANI
Guest Service Executives
Profile summary
Business Administration diploma graduate with a GPA of 3.6. Experienced in customer service, patient experience, public relations, and administrative support within healthcare and government sectors. Currently working in a front-facing role at Burjeel Medical City with prior internship experience at the National Center for Meteorology.
Career highlights
Professional Development: Completed training in public relations and office administration.
Workflow Coordination: Coordinated cross-department tasks to ensure smooth workflow.
Guest Services Excellence: Delivered professional guest services for 500+ visitors monthly, achieving 95% satisfaction.
Key skills
Professional experience
The individual managed front desk operations, including appointment scheduling and patient management for 40-60+ individuals daily. This involved coordinating with medical staff to ensure efficient patient flow and service delivery. The role included addressing patient inquiries and complaints to contribute to improved overall satisfaction, alongside performing administrative duties such as data entry, documentation, and scheduling.
Managed administrative and data entry responsibilities with precision, contributing to billing and internal documentation functions.